I'm trying to help my friend get rid of some spyware on his computer and we tried to use ad-aware, spybot, cwshredder, and hijackthis. nothing shows up when you run a search. the symptoms are recieve =0 transmitt = 100 on status connectioon the conection drops betwenn 5 - 20 mins randomly and redirects to adult sights. anything else we could try before refomat?