Robert Posted September 7, 2007 Posted September 7, 2007 Compaq is part of HP so maybe HP sucks too. We use HP equipment at work, if the item is in warranty they are very good, usually a technician will appear on-site the next day and fix or replace it for free. But.. once the warranty is over, you may as well throw the faulty item in the bin and buy a new one. The reason being, they have a repair service but the cost will be about the same as a new item. And if you reject the quote, it costs $66 to get the thing back.
Haldrie Posted September 7, 2007 Posted September 7, 2007 Yikes! Makes me glad I went with Gateway now.
Ahmad89 Posted September 7, 2007 Author Posted September 7, 2007 Compaq is part of HP so maybe HP sucks too. We use HP equipment at work, if the item is in warranty they are very good, usually a technician will appear on-site the next day and fix or replace it for free. But.. once the warranty is over, you may as well throw the faulty item in the bin and buy a new one. The reason being, they have a repair service but the cost will be about the same as a new item. And if you reject the quote, it costs $66 to get the thing back.My new computer is Hp AMD i think, that laptop sucked it lasted, but we had good times.
Reaper man Posted September 7, 2007 Posted September 7, 2007 *yawn* as a former PC sales man I've heard it all..."HP/COMPAQ SUCKS! "GATEWAY SUCKS!" SONY SUCKS!" "TOSHIBA SUCKS!" etc etc.... the truth of the matter is that ALL manufacturers have products with a certain industry standard failure rate... it just that the reason people speak poorly about them is that they were unlucky enough to get a "bad egg in the bunch" and think the quality of the entire flocking company is poor because of it... ;/
Haldrie Posted September 7, 2007 Posted September 7, 2007 You do make a good point RM. My last laptop from Gateway barely lasted me 2 years with parts failing every few months while my grandfather has an old Comaq Presario with Window 98 on it that is still running like new. It's so old that I even had to replace the bios battery in it a while back. If only they built computers like that now-a-days. Noone would be complaining much then.
Ahmad89 Posted September 9, 2007 Author Posted September 9, 2007 (edited) Well my brothers computer just got fixed. First he needed a new hard drive. He packed it with a 120 GB HD. But then his computer kept on shutting down so he asked a friend and when they opened it up they saw that after we removed the fan filter thingy thier was that white glue stuff sperating it from the processor or something which had melted (the white stuff not the processor). Whe got some of that white stuff, added it, and then formatted the computer and it was up and going. As for my laptop and the reason which we use it (to watch videos from the internet and downloaded ones), we decided we are going to bring a dvd player that you can plug a usb and watch videos from thier. Still cant watch internet movies but its all right, we'll manage. Another problem which i didnt mention is my brothers sansa media player which for some reason wouldnt work. A little bit of google cream and it worked. Saved you guys some trouble. It all works out fine in the end....excpet the fact that we lost a laptop. Edited September 9, 2007 by Ahmad89
Haldrie Posted September 9, 2007 Posted September 9, 2007 (edited) Just so you know that "white stuff" is actually a special paste that directs heat away from the processor and to the heat sync. If this was the problem then that meant that the reason the computer kept resetting was becasue it was overheating big time. The heat from the processor is suppose to melt it to help bond the heat sync to the processor for better heat flow but I guess adding a bit more would help. [EDIT]Also sorry about the laptop. I wish we could help you more with it. Edited September 9, 2007 by Haldrie
Ahmad89 Posted September 9, 2007 Author Posted September 9, 2007 (edited) Just so you know that "white stuff" is actually a special paste that directs heat away from the processor and to the heat sync. If this was the problem then that meant that the reason the computer kept resetting was becasue it was overheating big time. The heat from the processor is suppose to melt it to help bond the heat sync to the processor for better heat flow but I guess adding a bit more would help. [EDIT]Also sorry about the laptop. I wish we could help you more with it.Yeah, i was acting silly in my post put i knew it overheated since it burned my brothers hand off. And about my laptop, its alright i guess. If i could just get it to turn on, but i think it bricked. I have a better and new compuer now. But a big thanks to all of you who helped me with this and my many problems that have occured and soon to come . Edited September 9, 2007 by Ahmad89
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