I made a dent in their robot armour today. I had to go to a big old place to see some people, After waiting half an hour I got seen, the guy back dated my housing benefits claim, then i am advised to go to magistrates court tomorrow to get an extension on my eviction date. I rule at excuses, I should be crowned king of them. Apparently it was my fault, but they failed to see that sending me any form of acknowledgement is their fault. Looks like a day full of win tomorrow for me.